Build a Sentiment Analysis React Application Using the OpenAI API

In the digital landscape, getting access to actionable data, particularly specific insights about your customers, can put you well ahead of the competition.

Sentiment analysis has become a popular strategy since it generates reliable results. You can use it to programmatically identify people’s views and perceptions of your product. You can discover other important data points that you can use to make key business decisions.

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With tools like OpenAI’s APIs, you can analyze and generate detailed and actionable insights about your customers. Read on to learn how to integrate its advanced tweet classifier API to analyze users' inputs.

An Introduction to GPT

OpenAI’s Generative Pre-trained Transformer (GPT-3) is a large language model trained on huge amounts of text data, giving it the ability quickly generate responses to any query fed into it. It utilizesnatural language processingtechniques to understand and process the queries—users' prompts.

GPT-3 has gained popularity due to its ability to process user prompts and respond in a conversational format.

A laptop sitting on a counter in front of a window. The laptop has some JavaScript code on the screen.

This model is particularly essential in sentiment analysis since you can use it to accurately assess and determine customers' sentiment towards products, your brand, and other key metrics.

Dive Into Sentiment Analysis Using GPT

Sentiment analysis is a natural language processing task that involves identifying and categorizing the sentiment expressed in textual data such as sentences and paragraphs.

GPT can process sequential data making it possible to analyze the sentiments. The entire analysis process involves training the model with large datasets of labeled text data that are categorized as either positive, negative, or neutral.

OpenAI’s GPT-3 Overview page

You can then use a trained model to determine the sentiment of new text data. Essentially, the model learns to identify sentiments by analyzing patterns and structures of text. It then categorizes it and generates a response.

Furthermore, GPT can be fine-tuned to assess data from niche domains, such as social media or customer feedback. This helps improve its accuracy in specific contexts by training the model with sentiment expressions unique to that particular domain.

Robot hand illustration

Integrated OpenAI Advanced Tweet Classifier

This API uses natural language processing techniques to analyze text data such as messages or tweets to determine if they have positive, negative, or neutral sentiments.

For example, if a text has a positive tone, the API will categorize it as “positive” otherwise, it’ll be labeled as “negative” or “neutral”.

OpenAI settings

Moreover, you can customize the categories and use more specific words to describe the sentiment. For instance, instead of simply labeling particular text data as “positive”, you could choose a more descriptive category like “happy”.

Configure the Advanced Tweet Classifier

To get started, head over toOpenAI’s Developer Console, and sign up for an account. You will need your API key to interact with the advanced tweet classifier API from your React application.

On the overview page, click on theProfilebutton in the top right, and selectView API keys.

Then click onCreate new secret keyto generate a new API key for your application. check that to take a copy of the key for use in the next step.

Create a React Client

Quicklybootstrap your React projectlocally. Next, in the root directory of your project folder, create a.envfile to hold your API secret key.

you could find this project’s code in thisGitHub repository.

Configure the App.js Component

Open thesrc/App.jsfile, delete the boilerplate React code, and replace it with the following:

The request body contains a few parameters, these are:

Finally, return the message box and the submit button:

Create a User Prompt

you may optionally, create a prompt input field to allow you to define how to analyze the message.

For instance, instead of getting “positive” as the sentiment for a particular message, you can instruct the model to generate responses and rank them on a scale of one to ten, where one is extremely negative while ten is extremely positive.

Add this code to theApp.jscomponent. Define a state variable for the prompt:

Modify the prompt on the APIBODY to use the prompt variable data:

Add a prompt input field, just above the message textarea:

Spin up the development server to update the changes made and head over to http://localhost:3000 to test out the functionality.

Sentiment Analysis Using AI Tools

Sentiment analysis is an essential business practice that can provide valuable insights into the experiences and opinions of your customers, enabling you to make informed decisions that can lead to improved customer experiences and increased revenue.

With the help of AI tools such as OpenAI APIs, you can streamline your analysis pipelines to get accurate and reliable customer sentiments in real time.

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