Whenever you’re able to’t locate a file or folder on your computer, you can use File Explorer to search for it. However, File Explorer may get stuck showing the “Working on it” message, or it may take a lot of time to display any results.
This could happen due to an outdated system version, malware infection, or an improper hardware connection, among other reasons. But how can you get File Explorer working again?
1. Update Windows
If File Explorer isn’t the only one that stopped working as usual, it might be time to update your operating system. If you’ve skipped or paused updates on your computer, Windows might become glitchy, which is why you’ve run into the File Explorer “Working on it” message.
To update Windows, right-click theStartbutton and go toSettings. In the left pane, selectWindows Updateand clickCheck for updates.
Additionally, you can turn on the toggle next toGet the latest updates as soon as they’re availableif you want to make sure your system is always up-to-date.
2. Restart File Explorer
File Explorer’s malfunction may be caused by a temporary glitch or a conflicting app. In this case, you should try restarting File Explorer. Close all File Explorer windows and pressCtrl + Shift + Escto bring up Task Manager. Then, right-clickFile Explorerand selectEndTask.
Relaunch File Explorer and check if the problem is now solved.
Another reason for the issue at hand may be software conflict. If you’ve installed aFile Explorer alternative, close the third-party app or check its settings.
3. Delete File Explorer History
File Explorer saves your recently opened files and folders, so you can access them faster in the future. However, this feature might sometimes backfire and File Explorer will get stuck on the “Working on it” error message.
To delete the File Explorer’s history, click thethree-doticon next toViewand selectOptions. Then, select all options and click onClear.
4. Run a Malware Scan
File Explorer may have a hard time loading your files and folders if your computer has been affected by malware. Even if you don’t detect anymalware infestation signs, you should run a malware scan regularly. You can evenscan your computer for viruses without buying antivirus software.
5. Check the Hardware
There’s a chance you’ve run into this File Explorer issue due to an improper connection. If you’re using an external device try to reconnect it again. Also, check the cables and ensure you’re not dealing with a faulty USB port.
6. Rebuild the Search Index
In case you didn’t connect an external storage device, you should try rebuilding the search index. Here’s how you’re able to do it:
7. Optimize the Problematic Folder
If the error is limited to a specific folder, there’s a chance the folder isn’t optimized for general items. For example, if you’ve optimized the folder for videos, it may display the “Working on it” message if the folder also contains documents or other files.
Follow these steps to optimize your folders:
Make File Explorer Work Faster on Windows
Having File Explorer stuck on the “Working on it” error can be very frustrating, especially if you’re trying to find a file you can no longer download. Most of the time, this is a software problem, but you shouldn’t rule out a hardware malfunction.
