MMI or Man Machine Interface codes are useful when you want to access information about your Android phone or enable or disable certain features. But why is your phone showing the “Connection Problem or Invalid MMI Code” error?

This could happen due to a network glitch, SIM card malfunction, or a misbehaving app, among other reasons. No matter the cause, the solutions below will help you fix the issue.

Enable airplane mode on Android 13

1. Edit the Code

MMI codes aren’t easy to remember, so there’s a chance you typed in the wrong code. Take a second and check if you’ve entered the right MMI code.

Alternatively, you can add a comma after the code and see if it works. For example, if you want to try*#*#4636#*#*to check information about your phone’s data usage, type in*#*#4636#*#*,before dialing.

Turn on Airplane mode on Android

2. Enable and Disable Airplane Mode

There’s a chance your Android device has run into the “Connection Problem or Invalid MMI Code” error due to a temporary network mishap. Most of the time, refreshing the network connections by enabling and disabling Airplane mode should fix the issue.

Access your phone’s Quick Settings menu and tap onAirplanemode. Wait for a couple of minutes and disable it. Additionally, you can access Airplane mode by heading toSettings > Connectionson your Android device.

Settings menu on Android 13

3. Toggle Your SIM Off and On

When encountering network issues on your phone, you can try turning off and on your SIM card. Open your phone’s Settings app and go toConnections > SIM manager. Here, turn off the toggle next to your SIM, wait a couple of minutes, and turn it back on.

4. Enter the Code in Safe Mode

A malfunctioning third-party app might be the reason why you encounter the “Connection Problem or Invalid MMI Code” error. To test it, try entering the code in safe mode.

Open the Quick Settings menu and tap on thePowericon. Then, tap and holdPower offuntil you see theSafe modeicon. Tap it to restart your phone in safe mode.

Access SIM manager on Android 13

Once your phone restarts, try dialing any MMI code. If it works now, you have to uninstall the problematic app. While you’re at this, it’s worthfinding and uninstalling apps you never use.

5. Reset Network Settings

If you still can’t get MMI codes to work, considerresetting your Android phone’s network settings. However, you should know that resetting your network settings will remove paired devices, data limits, and Wi-Fi passwords, among other network values.

Fix Invalid MMI Codes on Your Device

MMI codes can be very useful, especially if you have to service your phone and need software and hardware information. Now, if you still can’t get MMI codes to work, you’ll need to contact your network provider for carrier-specific instructions. There’s a good chance your carrier will offer you a new SIM card.

Turn off SIM on Android 13