How to Troubleshoot the 0xC00D3E8C Error for Movies & TV on Windows 11
The Movies & TV apps replaced the classic Windows Media Player as the default video app in Windows 11. However, due to limited playback options and codec support, you may encounter the 0xC00D3E8C error when you attempt to play a video using the app.
This error is often triggered due to an incompatible codec. However, other factors can also contribute to the problem, including an app glitch. Here we show a few troubleshooting steps to help you fix this error and play your media files.
1. Repair or Reset the Movies & TV App
Windows includes a built-in repair tool tofix temporary glitches with Microsoft Store apps. You can use the repair feature to fix issues with the app without affecting the app’s data.
To repair the Movies & TV app:
If the error persists, you’re able to try the Reset option. Before, check if an app update is available and install it.
2. Update the Movies & TV App
New updates to apps tend to bring bug fixes and performance improvements. So, before you decide to reset the app, check for available updates and install them to see if it helps resolve the error.
To update the Movies & TV app:
3. Reset the Movies & TV App in Windows 11
you may reset the Movies & TV app to its default state to fix issues triggered due to corrupt data and cache.
To reset the Movies & TV app:
4. Reinstall the Movies & TV App
If the error is triggered due to an issue with the app, try a reinstall. you could uninstall the Microsoft Store apps from the Settings panel as well as using PowerShell.
To uninstall the Movies & TV app:
To uninstall the Movies & TV app using PowerShell:
5. Install Third-Party Codecs
If the error occurs due to an unsupported file format, you can install the necessary codecs to play the video. K-Lite Codec Pack andAdvanced Shark007 Codecsare among the popular Codecs available for the Windows operating system.
To install the K-Lite Codec Pack:
Now try to play the video file to see if the error persists. If yes, go to theK-Lite Codec Media Foundation Codecs page. Here, you can download some of the codecs used by the Movies & TV app manually. Download the Appx package and run them to install or update necessary codecs.
6. Convert the Files to the MWA/WMV Format
Windows Media Audio/Video (WMA/A) is a series of audio and video codecs developed by Microsoft. If you have an audio or video file in any other unsupported format, you can convert the files to the WMA/WMV format to resolve the error.
This is useful if you have an issue with a couple of files and don’t want to install additional software or codecs on your computer.
Even for file conversion, you don’t need to install a third-party tool. You can use thefree online file converters to convert media filesto your preferred format.
Follow these steps to convert your media file to the WMV format:
No Dearth of Alternative Media Players in Windows
The Movies & TV app will likely be replaced by the new Media Player app in Windows 11. However, there are good alternatives to the Movies & TV app.
With VLC Media Player, PotPlayer, Media Player Classic, and ACG Player taking the top spots, consider switching to a more advanced media player if the Movies & TV app continues to malfunction.
Struggling to figure out the right media player for your PC? Here are the best free media player apps for Windows 10.
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