What to Do if You Can’t Access Your Router Page or Web Interfaces on Windows

The default factory IP address lets you access your router’s default login page. At times, however, when you enter 192.168.1.1 or your router’s factory IP address, you cannot access the login page and may also see an error.

If you can’t access your router’s login page or web interface, check if your default gateway IP address is correct. It can also be an issue with the browser and your wireless router. Here we show you a few ways to fix the problem of accessing the router IP address and login page.

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Why Can’t You Access the Router Login Page?

Your router’s login page may not work if you use an incorrect IP address to access the page. Check your Default Gateway address to verify the IP address. Other reasons why your router’s login page can become inaccessible include:

1. Access the Login Page Over HTTPS

By default, your browser uses HTTP (Hypertext Transfer Protocol) to access the login page. However, some routers' login page is only accessible when you use the secure version of HTTP, that is, Hypertext Transfer Protocol Secure(HTTPS). Before you try anything, check if you can access the router’s login page using HTTPS followed by the IP address. To do this:

2. Verify if the IP Address Is Correct

Almost all the router manufacturer use 192.168.1.1, a private IP address, to log into a router’s admin panel and change the default router settings. However, some routers may use a different address. If so, you’ll likely encounter an error when accessing the login page using 192.168.1.1.

To fix the problem, check if you are using the correct IP address. You can use the ipconfig command in Command Prompt to find your IP address.

router placed on table with wires connected into it

To find your Default Gateway IP address for the router:

3. Use a Different Web Browser

At times the problem can be due to your web browser. Bad cache or other glitches can prevent the browser from redirecting to your router’s login page.

To determine the cause, use a different browser to access your router’s login page. If accessible on a different browser, try toclear your Edge browser cacheto see if that helps. If you are using Chrome, follow these steps.

default gateway ip address windows command prompt

Once the cache is cleared, relaunch the browser and check if you could access the router’s login page. If the issue persists, reinstalling the browser is an option. However, using a different browser to access your router’s login page is a much easier workaround.

4. Change TCP/IP Settings for Your Network Adapter

You can configure your network adapter’s TCP/IP settings to obtain an IP address automatically. You’ll be unable to access your router login page if you have used incorrect IP settings for the network adapter.

To configure your network adapter to obtain IP and DNS server address automatically:

clear chrome browser cache

If you use a different VPN service, check for similar features and disable it to resolve the problem.

5. Disable Invisibility on Any LAN VPNs

If you use a VPN, check if the client has an Invisibility on LAN feature enabled. Invisibility on LAN hides your computer from others on the same local area network. However, this feature can also prevent you from accessing your router’s login page.

To disable Invisibility on LAN on NordVPN:

control panel network change adapter settings

6. Reset Your Router to Its Factory Defaults

If you can’t reach the login page, check if your router is acting up. Temporary issues with the router can be fixed with a quick restart. If that doesn’t work, you can perform a factory reset to restore your router to its default settings.

You canreset your router using the dedicated reset buttonor the web interface. In this instance, you’ll need to use the dedicated reset button, as the web interface is not accessible. Before the reset, take a backup of your router configuration.

If the issue persists, considerupdating your router firmwareto add new features, performance improvements, and also any bug fixes causing the router to act up.

Troubleshoot a Non-Accessible Router Login Page on Windows

If you have trouble reaching the router login page, make sure you are using the correct IP address. Use the ipconfing command in Command Prompt and verify if your IP address matches the Default Gateway address. Additionally, check your network adapter’s TCP/IP settings, perform a router power cycle, or reset the router to its factory default settings to resolve the problem.

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